Help center

Help with Orda

Find quick answers about Quick Order and Inventory Counting.

Quick Order

Install the storefront block

Open Quick Order in the app, select Add Orda block, place it in the published theme and save.

SKU and barcode search

Each variant should have a unique SKU or barcode. Buyers can search by product name, SKU, EAN, UPC or barcode.

Excel and CSV

Paste one code and quantity per row. Orda checks missing, duplicate and unavailable matches before updating the cart. CSV upload requires Basic or Pro.

Saved and shareable lists

Free includes one local list. Basic and Pro unlock unlimited local lists and link sharing.

Troubleshooting

Always test the published storefront over HTTPS. Allow camera access in Safari or Chrome and confirm that the variant is available for sale.

Inventory Counting

Choose a location

Open Inventory Counting in Shopify Admin and choose the location you want to count.

Full or partial counts

Search or scan only the items you want to count. Pro unlocks unlimited counts; Free and Basic can test up to 20 variants.

Phone and handheld scanners

Allow camera access on mobile. A compatible USB or Bluetooth scanner works like a keyboard on desktop; keep the cursor in the search field.

Expected, counted and variance

Expected is the Shopify quantity before the count. Counted is the quantity you enter. Variance is the difference between them.

Approval

Review every variance before selecting Approve and update inventory. Nothing is written to Shopify before approval.

Troubleshooting

Check inventory access, the selected location and that inventory tracking is enabled for the variant. Refresh after approving new permissions.

Terminology and privacy

Inventory Count is common US terminology. Stocktake is commonly used in the UK, Australia and New Zealand. Both describe a physical inventory check.

Orda stores no customer or order data. Count drafts, report history and saved order lists remain locally on the device. When approved, Orda reads and updates inventory directly through Shopify.

Plan overview

Free

  • Search by product, SKU, EAN, UPC or barcode
  • Paste and validate up to 10 Excel rows
  • One saved order list per device
  • Inventory counts with up to 20 variants

Basic

  • Everything in Free
  • Unlimited Excel rows and CSV upload
  • Mobile barcode scanning
  • Unlimited saved and shareable order lists
  • Custom storefront text and product-code assignment

Pro

  • Everything in Basic
  • Unlimited full or partial inventory counts
  • All Shopify inventory locations
  • Variance review before inventory approval
  • Local count history and CSV reports

Contact support: kjetil.skjellerud@gmail.com